AI Agents for Banking and Finance That Respond Instantly On Every Channel

Launch AI agents for financial services that actually resolve issues, cut handling times, automate support, and deliver always-on service across over call, email and chat.

70%

Lower Escalations

26%

higher NPS score

42%

lower AHT for support calls

0.8

seconds for ticket closure

500+ Teams Have Already Activated Their Org’s Brain with Thunai

Deploy AI Agents Across Every Customer Channel

Handle voice, chat, and email in one flow. No repetition, just faster resolutions and smoother customer journeys across every touchpoint.

Thunai replies to calls in over 200+ languages using CCaaS and VoIP

Share context across tools so clients never repeat info

Delivers 24/7 instant banking support via chat and email

Real Time AI Assist That Supports Agents on Call

Real-time AI listens, surfaces context, and suggests next actions so agent productivity is better, faster and more accurate with up-to-date offers and insights.

Automate Ticket Creation and Closure Instantly

Agentic AI in BFSI detects issues from product signals and feedback, auto-create tickets, and closes loops faster before problems impact more customers.

Connect All Your Enterprise Tools With Integrations

Sync with CRMs and systems instantly. Fetch and update data in real time without manual effort or switching between tools.

Drive Outbound Revenue Growth

Use Agentic AI in BFSI to carry out outbound calls to upsell customers and prospects. Also surface sales opportunities from conversations so teams act faster and convert more high-intent deals.

Deploy No-Code AI Support, Engagement and Workflows for Finance and Banking in Under 48 Hours

Productivity Increase

Automate routine inquiries to lower AHT 42% so advisors focus on portfolio growth, client relationships, and higher-value financial decisions using agentic AI in BFSI.

Lower Operation Cost

Our AI agents handle high-volume requests with AI agents, reducing headcount pressure and lowering cost per interaction, creating $3.5 ROI for every dollar spent.

Compliance + Auditability

Use approved data, and maintain audit-ready records while protecting sensitive information with AI that has ISO42001, GDPR and SOC-II compliance.

24/7 Active AI Support

Deliver instant, round-the-clock support for requests without wait times, improving customer satisfaction across time zones.

AI Support That Drives Growth In Finance and Banking

Use AI agents for banking and finance that handle interactions, drive revenue opportunities, and create faster, more consistent client experiences.

FAQs on AI agents for Financial Services

What exactly does Thunai do?
Thunai is your AI-powered companion that helps organize your thoughts, centralize scattered information, and assist in decision-making.

What makes Thunai different from other enterprise search solutions?
Thunai differentiates itself through its advanced AI-powered understanding, proactive insights, and workflow automation capabilities beyond simple keyword search.

How does Thunai handle sensitive customer data?
Thunai employs robust security measures, including encryption and access controls, and adheres to relevant data privacy regulations.

Do you offer on-premises deployment options?
Yes, Thunai provides on-premises deployment for organizations with strict data security and compliance requirements.

How can Thunai help in customer support automation?
Thunai can automate support by providing agents with quick access to relevant information, suggesting answers, and potentially automating responses for common and even complex queries.

What is a Thunai AI Agent for Finance?
Right now, companies use AI agents for banking and finance to build AI workflows that manage actions across their external enterprise applications.

How do you ensure AI agents comply with banking regulations (RBI, PCI DSS, SOX, etc.)?
Thunai AI agents for finance and banking help maintain compliance by using knowledge graphs to securely organize information and isolate sensitive or tenant-specific data.