Real Time AI Voice Translation For Call Centers

Remove language barriers instantly with the AI voice translator built to support global enterprises in 150+ languages.

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Zero Wait Time for Customers

Eliminate the 15-minute delays of human interpreters. Thunai detects and replies using real time AI voice translation.

Auto-Syncs to Your Tech Stack

Thunai Brain automatically detects and resolves contradictions in your policy documents. Help Insurance agents never quote outdated coverage terms.

Why Real Time Voice Translation?

Human interpretation is slow, inconsistent, and drains your budget. Thunai makes multilingual support effortless and data-rich.

Real Time Voice Translation Built for Enterprises

Thunai Omni isn't just an AI voice translator; it's a complete intelligence layer for your contact center.

Context-Aware Translation

Unlike generic tools, Thunai Brain understands your specific product manuals and terminology, ensuring translations are accurate to your business.

Effortless Integration

Thunai MCP connects with 35+ enterprise apps. We translate the call and update your Salesforce, Zendesk, or HubSpot tickets automatically.

100% Security Compliance

Keep sensitive data secure. Our knowledge graph isolates tenant-specific data to meet strict enterprise governance standards.

Orchestrate the Handover

If sentiment drops, Thunai alerts a human supervisor to barge in. You get the speed of AI with the safety net of human oversight.

Make Every Second Count With AI Call Scoring

Turn all support and sales calls into clear experience signals to improve CX today.

FAQs on AI Voice Translation

What exactly does Thunai do?
Thunai is your AI-powered companion that helps organize your thoughts, centralize scattered information, and assist in decision-making. Whether you're running a team or working solo, Thunai turns chaos into clarity.

What makes Thunai different from other enterprise search solutions?
Thunai differentiates itself through its advanced AI-powered understanding, proactive insights, and workflow automation capabilities beyond simple keyword search.

How does Thunai handle sensitive customer data?
Thunai employs robust security measures, including encryption and access controls, and adheres to relevant data privacy regulations.

Do you offer on-premises deployment options?
Yes, Thunai provides on-premises deployment for organizations with strict data security and compliance requirements.

How can Thunai help in customer support automation?
Thunai can automate support by providing agents with quick access to relevant information, suggesting answers, and potentially automating responses for common and even complex queries.

How does Thunai integrate with my softphone?
Thunai Omni acts as an intelligent layer over your existing voice channels. Through Thunai MCP, we connect to your current telephony stack (CCaaS) and CRM, allowing for real-time audio ingestion and data write-back without replacing your current phone system.

Is the translation accurate for technical support?
Yes. Unlike standard translators, Thunai uses "Thunai Brain" to ingest your company's technical documents and PDFs. This means the AI understands your specific product names, acronyms, and troubleshooting steps, delivering high-context accuracy.

Does it work for both voice and chat?
Absolutely. Thunai Omni is designed for omnichannel automation. Whether a customer calls via phone or messages via chat, the translation engine and context retrieval work seamlessly across all formats from a single workspace.

What happens to the call data afterwards?
Every interaction is transcribed, summarized, and synced. Thunai captures the conversation, analyzes sentiment, and updates the customer's record in your CRM automatically. You get a perfect, searchable record of every foreign-language call.