AI Agent Integrations for Enterprise Contact Centres
CCW Vegas
Join us in Las Vegas, June 22–25 for live AI demos, roundtables & 1:1s
THE #1 Enterprise Agentic AI Platform for Autonomous Customer Support
Lead your industry with Agentic CX
Orchestrating the Shift to Autonomous Customer Engagement with Human-AI Synergy and 360° Intelligence.
500+ Teams Have Already Activated Their Org’s Brain with Thunai
Your Enterprise Call Centers Are Held Back By Outdated Systems
Your org is drowning in meetings, docs, and endless conversations.
All noise. No answers. Just chaos.
Scattered Data. Missed Opportunities.
Sales slows. Support scrambles. Nobody's winning.
From Chaos to Clarity In Minutes
Upload anything like docs, videos, slides, transcripts, audio, links, chats, etc. Thunai turns it into AI agents that just get things done instantly.
Our AI Agents for Enterprise Contact Center Solutions
Human-Like AI Agents That Respond Based on Your Knowledge Base
Respond to queries with ultra-realistic personalized replies 24/7
AI-powered enterprise voice agents that fully understand customer conversations — with smooth contact center integration.
Works With Your Existing Enterprise Contact Center Solutions
Works with Nice, Amazon Connect, Genesys, among other enterprise call center solutions.
Automate Your Support With AI Voice Agents and Personalized Resolutions
URGENT Issues get automatically escalated with sentiment analysis
Create custom personalized responses based on past interactions + customer history.
360° Insights With Automated Calls Scoring + Agent Support
Identify customer pain points and recurring issues.
Monitor agent availability and call scores in real time.
Custom Agent Dashboards That Automate Status Updates, Scores + CRM Updates
Unified Customer Knowledge for all Channels.
Make sure your CRM updates automatically based on client interactions.
See How Thunai Improved Neuberg Diagnostics’ Enterprise Contact Center Solution
40%
Better First-Contact Resolution (FCR)
50%
Reduction in Average Wait Times and Costs
65%
Better Customer Satisfaction (CSAT) and Retention
95%
L1 tickets are autonomously resolved by AI
How Thunai Moves Your Enterprise Solutions and Call Center Metrics Forward
Auto Escalates Issues and Assigns Them to the Best-Suited Agent
Thunai Supercharges Enterprises With Complete Support
Multilingual Customer Support in Over 150+ Languages
72% Lower Wait Times + Improved FCR
Automate Follow-Up, Ticket Creation for Less Repetition
What exactly does Thunai do?
Thunai is your AI-powered companion that helps organize your thoughts, centralize scattered information, and assist in decision-making. Whether you're running a team or working solo, Thunai turns chaos into clarity.
Double Your Pipeline Without Doubling Your Team
Sales leaders are scaling faster with Thunai’s AI Sales Agents
No scripts No training Just real results, from Day 1
Rated 4.8/5