AI Agent Integrations for Enterprise Contact Centres

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Join us in Las Vegas, June 22–25 for live AI demos, roundtables & 1:1s

THE #1 Enterprise Agentic AI Platform for Autonomous Customer Support

Lead your industry with Agentic CX

Orchestrating the Shift to Autonomous Customer Engagement with Human-AI Synergy and 360° Intelligence.

500+ Teams Have Already Activated Their Org’s Brain with Thunai

Your Enterprise Call Centers Are Held Back By Outdated Systems

Your org is drowning in meetings, docs, and endless conversations.

All noise. No answers. Just chaos.

Scattered Data. Missed Opportunities.

Sales slows. Support scrambles. Nobody's winning.

From Chaos to Clarity In Minutes

Upload anything like docs, videos, slides, transcripts, audio, links, chats, etc. Thunai turns it into AI agents that just get things done instantly.

Our AI Agents for Enterprise Contact Center Solutions

Human-Like AI Agents That Respond Based on Your Knowledge Base

Respond to queries with ultra-realistic personalized replies 24/7

AI-powered enterprise voice agents that fully understand customer conversations — with smooth contact center integration.

Works With Your Existing Enterprise Contact Center Solutions

Works with Nice, Amazon Connect, Genesys, among other enterprise call center solutions.

Automate Your Support With AI Voice Agents and Personalized Resolutions

URGENT Issues get automatically escalated with sentiment analysis

Create custom personalized responses based on past interactions + customer history.

360° Insights With Automated Calls Scoring + Agent Support

Identify customer pain points and recurring issues.

Monitor agent availability and call scores in real time.

Custom Agent Dashboards That Automate Status Updates, Scores + CRM Updates

Unified Customer Knowledge for all Channels.

Make sure your CRM updates automatically based on client interactions.

See How Thunai Improved Neuberg Diagnostics’ Enterprise Contact Center Solution

40%

Better First-Contact Resolution (FCR)

50%

Reduction in Average Wait Times and Costs

65%

Better Customer Satisfaction (CSAT) and Retention

95%

L1 tickets are autonomously resolved by AI

How Thunai Moves Your Enterprise Solutions and Call Center Metrics Forward

Auto Escalates Issues and Assigns Them to the Best-Suited Agent

Thunai Supercharges Enterprises With Complete Support

Multilingual Customer Support in Over 150+ Languages

72% Lower Wait Times + Improved FCR

Automate Follow-Up, Ticket Creation for Less Repetition

What exactly does Thunai do?

Thunai is your AI-powered companion that helps organize your thoughts, centralize scattered information, and assist in decision-making. Whether you're running a team or working solo, Thunai turns chaos into clarity.

Double Your Pipeline Without Doubling Your Team

Sales leaders are scaling faster with Thunai’s AI Sales Agents

No scripts   No training    Just real results, from Day 1

Rated 4.8/5