Deploy AI Agents on Amazon Connect | Thunai
Deploy AI Agents for Amazon Connect
Use Thunai's AI Agents for Amazon Connect to guide customers and resolve complex inquiries on personalized level. Automate tasks with AI agents for better engagement, available 24/7.
Over 500 Teams Already Power Their Amazon Connect with Thunai AI
Is Your Contact Center Truly Connecting?
Create Hyper Personalized Customer Experiences with AI Agents for Amazon Connect
Eliminate frustrating wait times and unresolved issues. Deliver fast, intelligent, and deeply engaging conversations by augmenting your Amazon Connect instance with Thunai's advanced AI Voice, Chat, and Email agents.
More Powerful Conversations. Deeper Intelligence.
AI-Powered Agent Assist and Upselling
Equip your team with a real-time AI co-pilot. Thunai provides agents with live screen sharing, automated troubleshooting steps, and instant access to the right information, directly within their existing workspace. Provide customers with solutions and products that would help them use AI Agents for Amazon Connect.
Fully Automated Quality Assurance
Thunai AI agents monitor and analyze 100% of your customer interactions, providing real-time transcription, sentiment analysis, and automated compliance scoring on every call and chat integrated with Amazon Connect.
When Thunai Elevates Your Contact Center
42% Reduction in agent training and onboarding time with AI co-pilot.
68% A decrease in average handle time for complex customer inquiries.
95% Improvement in first-contact resolution rates across all channels.
Your AI Agent for Amazon Connect.
Deploy Custom AI Workflows in Minutes
Automate your entire contact center with AI Agents for Amazon Connect. Easily configure intelligent routing, self-service, and proactive outreach on our intuitive, no-code platform.
Integrate Amazon Connect
Thunai enhances your operations by seamlessly integrating with Amazon Connect, CRMs, and your AWS ecosystem without disruption.
Real-Time Data Sync
Sync your knowledge base in real-time to give your agents on Amazon Connect consistently accurate information.
Every AI Agent Feature Your Enterprise Needs
24/7 Personalized Customer Support With AI Voice Agents
Instantly handle balance inquiries, transaction history requests, card activations, and payment processing securely and efficiently with AI banking solutions.
Handle volume spikes without sacrificing quality or adding headcount.
When call volumes surge, your AI Voice Agent maintains consistent service levels across all client accounts.
Deliver personalized financial guidance with perfect compliance.
Financial inquiries require both accuracy and regulatory compliance. Your AI Voice Agent handles both flawlessly on every call.
Secure, efficient banking support that never keeps customers waiting.
Banking customers expect immediate service for time-sensitive matters. Your AI Voice Agent delivers instant assistance while maintaining strict security protocols.
Streamline the patient journey from scheduling to results.
Diagnostic procedures can cause anxiety. Your AI Voice Agent provides clear guidance and timely information throughout the process.
Turn customer questions into instant sales opportunities.
Shopping decisions happen 24/7. Your AI Voice Agent guides customers through product selection, order status, and purchase completion without delays.
Choosing Thunai for Amazon Connect
Personalized Financial Updates and Advice.
Connects to the Right Experts
One Agent. Every Channel. Always in Sync
Explains Complex Terms Simply.
Flags Client Escalations. Handles Routine inquiries.
Speaks 150+ Languages Fluently
Real Results, Not Just Promises
Every Call Became an Opportunity, Not Just a Transaction
By identifying personalized needs for investments and insurance, Thunai helps our team drive new revenue from every customer conversation.
Built for Banking. Backed by Results.
See Why Leading Banks Trust Thunai.
What makes Thunai different from other enterprise search solutions?
Thunai differentiates itself through its advanced AI-powered understanding, proactive insights, and workflow automation capabilities beyond simple keyword search.
How does Thunai handle sensitive customer data?
Thunai employs robust security measures, including encryption and access controls, and adheres to relevant data privacy regulations.
How can Thunai help in customer support automation?
Thunai can automate support by providing agents with quick access to relevant information, suggesting answers, and potentially automating responses for common and even complex queries.
A Smarter Contact Center is Just Click Away
Activate Thunai AI Agents for Amazon Connect to transform your call resolution.